privacy policy

privacy policy

Last updated: 05.02.2025

This Privacy Policy describes how FreshSip (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.wixaplus.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect, and have collected over the past 12 months, personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable Terms of Use, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we receive about you depend on how you interact with our site and use our services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

The information you provide to us directly through our Services may include:

  • Basic contact information, including your name, address, telephone number, email address.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information, including your username, password, security questions.

  • Purchase information, including items you view, add to your cart, or add to your wish list.

  • Customer support information, including information you include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and services that may collect information on our behalf, such as:

  • Companies that support our site and services, such as Shopify.

  • Our payment processors who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, to fulfill your orders and to provide you with the products or services you have requested, and to fulfill our contract with you.

  • When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided by third parties and are not responsible for the policies or practices of third parties. See the "Third Party Sites and Links" section below for more information.

How we use your personal information

  • Provision of products and services: We use your personal information to provide you with the Services, to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging for shipping, facilitating returns and exchanges, and enabling the posting of reviews.

  • Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing communications, advertisements and promotions via email, text message or postal mail and displaying ads for products or services. This may include using your personal information to better tailor the services and advertising on our site and other websites.

  • Security and fraud prevention: We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login information with anyone. If you believe your account has been compromised, please contact us immediately.

  • Communication with you: We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interests to be attentive to you, to provide you with effective services and to maintain our business relationship with you.

cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with operating our store with Shopify, please visit https://www.shopify.com/legal/cookies . We use cookies to operate and improve our site and services (including remembering your actions and preferences), perform analytics, and better understand user interaction with the services (in our legitimate interests to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our site to better customize the services, products, and advertising on our site and other sites.

Most browsers automatically accept cookies by default, but you can configure your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may impact your user experience and may cause some of the Services, including certain features and general functionality, to not work properly or to become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How we disclose your personal information

In certain circumstances, we may share your personal information with third parties for legitimate reasons in accordance with this Privacy Policy. Such circumstances may include:

  • To vendors or third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).

  • To business and marketing partners, including Shopify, to provide services and promote you. Our business and marketing partners will use your information in accordance with their own privacy policies.

  • When you direct, request or otherwise consent to us sharing certain information with third parties, such as to send you products or through the use of social media widgets or login integrations, with your consent.

  • To our affiliated companies or other companies within our group of companies, in our legitimate interest in running a successful business.

  • In connection with a corporate transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Use, and to protect or defend the Services, our rights, and the rights of our users or others.

We have disclosed the following categories of personal information and sensitive personal information (marked *) about users in the last 12 months for the purposes set out above in "How we collect and use your personal information" and "How we disclose your personal information":

Category:

  • Identifiers such as basic contact information and certain order and account information.

  • Commercial information such as order information, purchase information, and customer support information.

  • Internet activity or other similar network activity, such as usage data.

Categories of recipients:

  • Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).

  • business and marketing partners.

  • Affiliated companies.

We do not use or disclose sensitive personal information for the purpose of deriving characteristics about you.

We have “sold” and “shared” (as those terms are defined under applicable law) personal information in the past 12 months to engage in promotional and marketing activities as follows:

category of personal data

  • Identifiers such as basic contact information and certain order and account information.

  • Commercial information such as records of products or services purchased and purchase information.

  • Internet activity or other similar network activity, such as usage data.

categories of recipients

  • business and marketing partners.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit User-Generated Content to a public area of ​​the Services, such content will be public and accessible to anyone.

We do not control who has access to the information you make available to others, and we cannot guarantee that parties who have access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.

third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, nor are we responsible for, the privacy or security of such sites, including the accuracy, completeness or reliability of any information found on such sites. Information you provide in public or semi-public places, including information you share on third party social media platforms, may also be visible to other users of the Services and/or users of such third party platforms without limitation as to their use by us or any third party. The inclusion of such links does not imply endorsement of the content of such platforms or their owners or operators alone, except as disclosed on the Services.

data of children

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request deletion of that information.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of anyone under the age of 16.

Security and storage of your data

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on a variety of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may refuse your request, to the extent permitted by law.

  • Right to access / information: You may have the right to request access to the personal information we hold about you, including details of how we use and disclose your information.

  • Right to erasure: You may have the right to request the erasure of personal information we hold about you.

  • Right to rectification: You may have the right to request the rectification of inaccurate personal information we hold about you.

  • Right to data portability: You may have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and subject to certain exceptions.

  • Right to Opt Out of Sale or Transfer or Targeted Advertising: You may have the right to direct us not to "sell" or "share" your personal information, or to opt out of processing your personal information for purposes that qualify as "targeted advertising" under applicable data protection laws. Please note that when you visit our Site with the Global Privacy Control opt-out signal enabled, we may automatically treat this as a request to opt out of the "sale" or "share" of information for the device and browser you use to visit the Site, depending on your location.

  • Right to restrict and/or refuse the use and disclosure of sensitive personal data: You may have the right to instruct us to limit our use and/or disclosure of sensitive personal information to what is necessary to perform the services or provide the goods that would be reasonably expected by an average person.

  • Restriction of processing: You may have the right to request that we stop or restrict the processing of your personal data.

  • Revocation of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.

  • Complaint: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.

  • Managing communication settings: We may send you promotional emails, and you can unsubscribe at any time using the unsubscribe option in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.

You can exercise any of these rights where indicated on our site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before we accept any such request from an agent, we will require that the agent provide proof that they are authorized by you to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request within a reasonable timeframe as required by applicable law.

We use Shopify advertising services, such as Shopify Audiences, to better personalize the ads you see on third-party websites. To restrict the use of your personal information by Shopify merchants who use these advertising services for such services, visit https://privacy.shopify.com/en .

complaints

If you have any complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal against our decision by contacting us using the contact details provided below or by submitting your complaint to your local data protection authority.

International users

Please note that we may transfer, store, and process your personal information outside the country in which you reside, including the United States. Your personal information will also be processed by employees and third-party service providers and partners in those countries.

When we transfer your personal data outside Europe, we will rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or an equivalent contract issued by the relevant UK authority, where applicable, unless the data transfer is to a country proven to provide an adequate level of protection.

contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call 624861497 or email us at business.solutions.gredos@gmail.com or contact us at Pio Baroja 1, Dos Hermanas, SE, 41704, Spain.


Website: www.wixaplus.com